GST 101 report generated in MYOB right

Question

Hi There&nbsp;I have a question about the GST report payment.&nbsp; I submitted the GST reports to IRD on 9/4/24, then rechecked this report on 31/5/24, however, I found the GST payment amount had changed. However, our GST basis is Payment (cash), and I already bank reconciled before I submitted the GST report, furthermore, I found there is showing new invoice on the GST report that I added these invoices recently, but we did not make payment yet, please give me some advice on it, thanks

earl_hd · Answer

Hi Bonnyli ,Thanks for your post, and welcome to the Community Forum!
This can be quite tricky. I recommend visiting our help articles, where you might find a solution to this issue. &nbsp;GST/Tax reports / Changing your GST settings / Out of Balance in Tax/GST Information Reconciliation reports
&nbsp;
If you're still experiencing problems, why not try our virtual assistant, MOCA? It's designed to dive deeper into issues like this. Give it a go! Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up where MOCA left off.Feel free to post again, we're happy to help!Regards,Earl

bonnyli · Answer

Hi Earl&nbsp;Thank you for your advice, I'm trying to follow you instructions

shella_a · Answer

Hi Bonnyli
&nbsp;
I'm glad to hear that you found the advice helpful and are trying to follow the instructions. Keep going! If you have any more questions or need further assistance, feel free to ask.
&nbsp;
&nbsp;
Cheers,
Shella

bonnyli · Answer

Hi Shella&nbsp;&nbsp;I found what I was looking for the GST report problem, and I changed the payment method from Accrued to cash and payment basis, when I went back to see the report it unfortunately was not showing changed it, and I also connected MOCA who is not replying to me and waiting until now

genreve_s · Answer

HI Bonnyli&nbsp;
&nbsp;
It looks like the issue is still there, even after the reporting basis has been changed. Let's proceed with MOCA like Earl_HD&nbsp;suggested and connect to the live chat agent for more help.
&nbsp;
If you need anything else, just start a new thread and we’ll be here to help!
&nbsp;
Thanks,Genreve

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GST 101 report generated in MYOB right

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