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SaraPat's avatar
SaraPat
Experienced Cover User
6 months ago

Header Account Subtotals

Hi   Can anyone explain to me why the subtotals for Receivables and Current Loans do not line up with the correct SubAccount?   I have shown the account numbers to show it is not because of a...
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  • SaraPat's avatar
    SaraPat
    6 months ago

    Thanks Gavin - at least it is not only me!!!

     

    Clearing the cache did not work nor did ticking and unticking the Generate Subtotals. 

     

    What I did in the end was move all of the Loan account up a level so they were no longer under the Loans Subtotal account and then moved them back down again..

     

    Sara

gavin12345's avatar
gavin12345
Ultimate User
6 months ago

Hi SaraPat 

 

Can you please attach a screenshot of the Account List screen for Assets as well. This might help explain what has happened.

 

Regards

Gavin

 

  • SaraPat's avatar
    SaraPat
    Experienced Cover User
    6 months ago

    Hi Gavin

     

    Here you go

     

    It is interesting when i look at that the total for Recievables includes all amounts OTHER than 1-1260 and the total for Current Loans is ONLY 1-1260.  I imagine this is the issue but I don't know what is causing it??

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