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Hey CheyenneK,
You’ve definitely put in the hard yards checking your accounts and transactions, so it’s a head-scratcher when the Inventory Valuation Reconciliation is just a blank page. There’s no known issue with the report at the moment, but just double-check that “I Inventory This Item” is ticked for your stock items. This little step can make all the difference. If that’s all set and the report’s still not playing nicely, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
- CheyenneK5 months agoExperienced Cover User
Hi Doreen
The client started in Sep 2024, I have attached the ticked and allocated accounts to each of the items. As you can see the 'I track stock for this item' is greyed out so the default account 1-1320 is correct and cannot be changed. The Sales and Cost of Sales accounts seem to be correct in the choice, and the boxes are ticked. I have tried everything in the Inventory Value Reconciliation (attached)- changing dates and 'ExpandAll' button and no report presents itself. I decided to print the G/L Inventory 1-1320 account as well as the Sales 4-1400 and COS 5-0600 accounts (attached)and compare transactions. There are a couple of discrepencies eg. General Journals in COS that need to be addressed with the client and a number of bills that appear in Inventory but not in COS - as to why ?? and I don't know why in COS both bills and invoices show. Considering the Inventory Value Reconciliation is an exceptions report, I thought it would give me transactions that seemed incorrect so that they could be investigated. BUT not.,..
Any Suggestions.... My next step is to contact MYOB support see if they can point out the problem.
Thank you for your time Doreen
Cheyenne
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