Forum Discussion
Hey KylieD,
Thanks for sharing all the details. Selecting the ‘Include Zero Balances’ checkbox when you’re running your Profit and Loss report can reveal any hidden accounts that might be behind the $237.80 difference. If that doesn’t bring everything into line, make sure to reach out to our team. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
- KylieD6 months agoTrusted Cover User
hi Doreen_P
Thanks for your suggestion but this does nothing at all.
If I look up the expense account it balances to any profit and loss that I run (a job one or an organisation one).
Its when I run the job budget report the amount changes.
I am assuming that the profit and loss is correct as it balances to the amount on that expense account. As shown above.
There is an error in the budget but I can not find it.
- Earl_HD6 months agoMYOB Moderator
Hi KylieD,
Appreciate you raising this! If your profit and loss balances but the job budget report looks off, it might need a little extra help from our side. This could be a tricky issue behind the scenes.
Just reach out to our team directly and we’ll take a closer look to sort it out for you! You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
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