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Hi,
I was hoping to add onto this please. I would also like to run this report, however it is coming up with 'no information to display'.
The leave relates to 2023/24 and 2024/25 financial year and the employee recently left (inactive). May you please provide any advice.
Kind regards
- Earl_HD2 months agoMYOB Moderator
Hi JessNew1,
If you're trying to run a report and a message advises "There's no information to display", try the following steps:- Check the date range you've specified for the report. Ensure it covers the period you expect to see transactions for.
- Check the filters you've specified for the report. For example, you might be trying to report on an account that has no transactions against it. Try reporting on all accounts to see if this resolves the issue.
- Restart AccountRight, then try to run the report again.
If the message persists, try deleting the contents of the Cache folder on your computer. This folder contains temporary files which can sometimes prevent some reports from displaying correctly. The Cache folder is located here: C:\Users\user.name\AppData\Local\MYOB\AccountRight\20xx.x\Cache.
Regards,
Earl
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