Forum Discussion

holly2170's avatar
holly2170
Contributing User
5 months ago

TPAR Lodgement Fail

I've lodged TPAR before and am doing it again- it saves as a C01 file. I'm trying to upload to ATO and it keeps saying Lodgement Failed- " Line 14. The file contains non-ASCII characters."
holly2170's avatar
holly2170
Contributing User
5 months ago

Hi Sai!

I went through the cards and made sure there were actually zero characters other than letters/numbers.

Still getting this error message.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
5 months ago

Hi holly2170,

 

Thanks for double-checking all that. Sounds like you've already done the hard yards. If it's still throwing that error after you've cleaned up the cards, best bet is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount. The team can take a closer look at your file and see what's tripping it up.

 

Regards,

Sai

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