Forum Discussion

Robyn-Live's avatar
Robyn-Live
Contributing User
13 days ago

Trial balance out of balance.

As MYOB desk top version doesn't allow me to print P&L and balance sheet and trail balance.

 

so I use web browser version but trial balance is not balanced at all.

 

Please advise. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey Robyn-Live,

     

    When the Trial Balance is out of balance, here are a few things to check: 

     

    • Financial year period. When reporting period is changed, for example, from July- June to April- March, previous years' balance will go out of balance.
    • False Out-of-Balances. Check the financial year in your file. If it hasn't been rolled over, this might be the reason. Before rolling over, it's best to check with your accountant.
    • Refresh balances. You can refresh the balancing account to fix the out-of-balance by following the steps through this link.

     

    If your Trial Balance remains out-of-balance, make sure to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

    Cheers,

    Doreen