Forum Discussion

nduro's avatar
nduro
Experienced User
3 days ago

Why are MYOB Reports so slow in this day and age? Constant crashes, time outs, failures just trying to bring up 6-12 months of Sales History for 1 customer.

Hi All,   Why is producing MYOB Reports (Account Right Desktop), sales history etc still so slow and glitchy in this modern day and age?    Constant crashes, time outs, failures just trying to br...
gavin12345's avatar
gavin12345
Ultimate User
3 days ago

Hi nduro​ 

Sounds like your file might be getting too big. While MYOB don't give you any option to reduce the size of the file, you can get in touch with MYOX Services - they provide a purge service that removes closed prior year transactions. This can substantially reduce the file and speed up processing. 

FYI this service may no longer be available after 17 June 2026 due to MYOB's 'no offline backup or restore' policy. At which point your only option for efficient processing would be to start a new file. And this means you may lose any in tray documents you have attached to the current file.

 

Regards

Gavin

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