Payroll Crashing in Accountright

Hi Kazzablanca,

That does sound like a bit of a hassle, especially since it was working fine before. As a first step, I’d recommend clearing your AccountRight cache to rule out any software discrepancies, this often helps resolve behaviour like what you’re seeing. 

In case the issue remains the same, make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

The same thing is happening to us since updating to single sign on, we can only process wages through the web browser. when will this be fixed

HI Earl,

I have done that and still no luck.  Any other suggestions?  I will lodge a case with MYOB as well

Hi, we have the same issue - any updates?