Forum Discussion
Andrew_Reeves I am having the exact same issue from past 2-3 days. Did you workout anyway to fix this problem or had a chat with MYOB support team?
Can you please share any update here.
Hi,
We are also experiencing the same issue. Can anyone explain what is going on?
- AliRameez6 years agoCover User
In case if that helps anyone, this issue happens where some larger company files are unable to have data posted as the API will return an "IncorrectRowVersion" error. This is a known issue in MYOB API.
The workaround they've mentioned was Try unticking the "Warn for Duplicate" preference in AccountRight which is found under the Setup menu > Preferences > Sales.
This means that you will have to manually check for invoice numbers inside AccountRight to ensure there are no duplicates.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.