We are trying to get a developer API access to our MYOB Accountright file. MYOB has not granted them developer account and it has now been over 4 weeks. We have lodged support tickets with MYOB and they are not responding to the ticket requests. This is holding up the development of a new stock management system. Is anyone else having issues with getting API access to their MYOB file?
Hi Terriann, can you please share the case numbers for your support tickets? I can try to follow these up for you.
Potentially though, if you were submitting support tickets through myaccount.myob.com, these wont be going to the right place.
We have a dedicated developer program that you will need to apply for. You can check out all of the details at developer.myob.com and to submit an application for API access you can go here
We also have a board in the Community Forum for MYOB Business API / Developers here so you can connect with others and see previous questions/answers around this.
Hi Terriann
I think the API team are up to their arm pits in snow at the moment - I had to wait a month for a reply to the api support and that is most unusual - and it was an urgent - need immediately please and by the time they answered it was too late - and I am well known there after almost a decade of API use.
Once they got to my email - they were all ears and help but it wasn't anything more than just being overburdened.
Getting on-board as a developer is not a quick process though, but things have changed.
The Doc
