App encountering validation error
I'm using the myob.accountight.sdk in my app to connect and extract data from the MYOB database, however this evening I'm encountering the error:- "Encountered a validation error (https://secure...
Forum Discussion
Hi All, Apologies for the inconvenience.
Please try to revoke access and then reauthenticate. Please see below articles;
We have developers confirming that getting the MYOB user to revoke access and then reauthorizing the API key; resolves the issue. At this stage we are not sure what actually caused this issue, but identity services are going through some changes which may have caused this issue. We will find out.
This did not work for me
+1
This worked for me but I had to force the app to GetTokens. If your code looks like below, comment out the null test temporarily so GetTokens is executed:
//Get tokens if not stored
if (_oAuthKeyService.OAuthResponse == null)
{
var oauthService = new OAuthService(_configurationCloud);
_oAuthKeyService.OAuthResponse =
oauthService.GetTokens(OAuthLogin.GetAuthorizationCode(_configurationCloud));
}Or I guess you could create the new key and secret, update the app with them, then do what Raff said above to trigger re-authentication for a 'no code change' solution
HI tanvir, the issue has seemed to be resolved now, although some recent posts suggest otherwise. No code changes were required either, BUT did you find out the root cause of the issue.
Two things that concern me however; (i) the randomness and unpredictability of these issues that did have a critical impact on our production processes, and (ii) the slow acknowledgement that there was a problem and that MYOB were working on it. At least an acknowledgement would have avoided second guessing of what could be causing the failur to connect to the MYOB Cloud file.
