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BrankoPedisic's avatar
BrankoPedisic
Contributing Partner
10 months ago
Solved

CompanyFile list returning EMPTY

Hello,   Tried to get the list of the company file for a new client integration by calling the API base URL below w/ relevant authorisation... https://api.myob.com/accountright   All I am gettin...
  • BrankoPedisic's avatar
    BrankoPedisic
    10 months ago

    *Update*

     

    Found this article, so will go back to the client and have them check whether the user account that was used to generate the tokens was invited to access the company file as a user.

     

    https://apisupport.myob.com/hc/en-us/articles/5619697581839-Company-file-not-visible-via-the-API

     

     

    *Final Update*

    Just closing this off as the link above was our problem. The user accout that the client had used to generate the access token was not setup as a Company File user (as per the link above).

BrankoPedisic's avatar
BrankoPedisic
Contributing Partner
10 months ago

*Update*

 

Found this article, so will go back to the client and have them check whether the user account that was used to generate the tokens was invited to access the company file as a user.

 

https://apisupport.myob.com/hc/en-us/articles/5619697581839-Company-file-not-visible-via-the-API

 

 

*Final Update*

Just closing this off as the link above was our problem. The user accout that the client had used to generate the access token was not setup as a Company File user (as per the link above).