Forum Discussion

DebbieParker's avatar
DebbieParker
User
4 years ago

Encountered a communication error (https://ar1.api.myob.com/accountright/7ebb36ae-9831-48a5-993c-51c33378c6cc/Contact/Supplier/) Code

Hi I am trying to sync MYOB to Workbench and I am getting the following message, any ideas? Encountered a communication error //ar1.api.myob.com/accountright/7ebb36ae-9831-48a5-993c-51c33378c6cc/Co...
Neil_M's avatar
Neil_M
Former Staff
4 years ago

Hi DebbieParker 

 

 

Generally speaking, on that exception message will be an Errors field – which will have an error code as well as more detail about the exception.

 

This error code and detail about the error should allow you to pinpoint the likely cause of the error and address it within your code. If you aren’t able to find the cause of the error, please submit the full API stacktrace through to our team by using Submit a request on our API Support site