Forum Discussion

Innovent's avatar
Innovent
Member
1 year ago

MYOB API Time Out issues

Is anyone else having Time Out issues this morning? We have a number of clients reporting the below   The request channel timed out while waiting for a reply after 00:00:29.7148654. Increase the ti...
Will_H's avatar
Will_H
MYOB Moderator
1 year ago

Hi Innovent ,

Are you still having issues? 

Just looking at the time of your post, I believe you had issues before the general Cloudstrike incident that happened globally on Friday afternoon.  

Are you still seeing general problems, or did they clear up?

Regards,
Will H 
* I'm not from the right area of the business.   If you need specific help please reach out to the API support team via  https://apisupport.myob.com/hc/en-us/

Innovent's avatar
Innovent
Member
1 year ago

Cleared up thanks. Just would have been helpful if MYOB had shown outages on their service dashboard rather than us running in circles for a morning with no clarity

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