Forum Discussion

Samuel_Toombs's avatar
Samuel_Toombs
5 years ago

Randomly Changing Company IDs

We are using an API from our database system to post information to MYOB AccountRight 2019.4. Randomly, (without applying any updates), the company ID on the server will change, requiring us to reass...
PowerMyobBI's avatar
PowerMyobBI
Trusted Cover User
5 years ago

Samuel_Toombs  

@Chaan

 

Seems a couple of users now having this issue. 

 

As I have found the ID is updated on upgrades and restoring processes. 

Hopefully one of the developers can answer for us!

I will double check this again on a few sites.


Cheers and Goodluck!

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    5 years ago

    PowerMyobBI Samuel_Toombs Recent advice I received from the developers was that file IDs will only change:

    • If a backup is taken, used locally  then restored to the cloud
    • If a mix of PC & Server versions of AccountRIght are used by mistake
    • Checking in a checked out file (this will not be applicable from 2020.2 as this process is no longer available)

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