Hi Mark,
The issue from my perspective is transient. I am randomly getting notifications that random Invoices are no longer in Myob when I run my application. The next time it runs they are there.
As for Myob, have they confirmed this will be fixed. Nope.
They have told us that they have fixed it aover a week ago
I will try to re open the case again but with a "This randomly returns the wrong details" type error they will most likely not do much about it.
If you have a hard repeatable issue I suggest that you place a support ticket in the Dev support area for your self and get them to look at that
I personally wish that I was not forced to use the Database in the cloud. The On Premisis API was sooo much more reliable, and did not randomly change for no logged reason
As to the heaches caused by the suppliers making these random changhes I agree very painful
I agree your sentiments re API local file - client only went cloud with their file because of STP2 - since I upgraded my program to do that they get intermittent - 'No Sales' info.
i.e. we noticed there is no sales information on the report - but I am sure it was there last week.
And when I went to check in the weekend - they were there.
I don't use MYOB's code and have my own VBA code - downloading SALES has never been a problem but a quick check looked like my ssytem was looking at an old file and downloading old invoices.
It happened when I initially upgraded their file to online I did my testing on an older version of their file in the cloud - hence older sales - changed the file URI and all fixed - I thought that had magically rehappened.
And then the problem vanished.
hmm - an intermittent problem with the API is not desirable.
regards The Doc
