Hi Malcolm
I wanted to ask if you have started to see API timeout errors increase since 16-dec-2022 ?
These became such an issue during Sept-2022 we started logging and reporting them.
The 504 errors reduced after 4-nov-22 and really settled down after the 24-nov-22 however they started to increase again 16-dec-2022.
These logs indicate increase in 504 API errors particular to large ARL files that coincided with the 2022.11 update. This has been reported to the API team before the Xmas break and reprised with them yesterday. They are investigating.
Are you seeing similar issues?
Here is chart of these errors showing 504 errors for data files that returned 2 or more 504 errors during a data refresh. The refresh runs over 500+ ARL files.
Hi Charles
I have not noted this. Although I am catching, waiting 5 seconds and rerunning the Query (As the cloud version has always been slower and fails from time to time which never happened when this was ons prem) and I did not that between mid december and approx the 20th the task was taking 1.5-2 hours to run rather than the normal 40 mins
But when I checked on the 27th (Yeah I checked while on hols) the issue seemed to have disappeared
