Forum Discussion

Trish_Lee's avatar
Trish_Lee
Experienced User
16 days ago
Solved

Server Edition 2025.1 Upgrade Issue - 404 Error

Hi,

 

I have a long term client that is using the MYOBAccountRight Server Edition.

 

The Server Edition upgraded from version 2024.11 to 2025.1 last Friday.

 

AccountRight is still working correctly for all Client logins.

 

When they run our ARScan 2 app, they click on:

Open

Network Libraries

 

The list of files are there, if they click on the upgraded file: xxxxx 2025.1 then they get the 404 error, Not found.

If they click on the xxxx 2024.11 file it opens correctly.

 

Any help would be appreciated.

 

Thanks

Trish

 

 

  • Hi 

    Thanks to Tana from the API Support Team, the 404 issue has been resolved for our Client.

     

    This is the reply that we received via our support ticket in case it is useful for anyone that comes across this issue.

     

    It sounds like the upgrade may have cleared the Config file, here are instructions on finding and editing that:
    Changing the local API config file – Support for the MYOB family of SME product APIs
     
    I would say the addresses have been returned to default and the system can no longer find the files.
     
    Let me know if this helps
     
    Kind regards

    Tana

    API Integration Analyst

     

     

    Trish :-)

  • Trish_Lee's avatar
    Trish_Lee
    Experienced User

    Hi 

    Thanks to Tana from the API Support Team, the 404 issue has been resolved for our Client.

     

    This is the reply that we received via our support ticket in case it is useful for anyone that comes across this issue.

     

    It sounds like the upgrade may have cleared the Config file, here are instructions on finding and editing that:
    Changing the local API config file – Support for the MYOB family of SME product APIs
     
    I would say the addresses have been returned to default and the system can no longer find the files.
     
    Let me know if this helps
     
    Kind regards

    Tana

    API Integration Analyst

     

     

    Trish :-)