Hi ketangohil , our experience with frequent posting to AccountRight files has been that there will always be a risk of timeouts, and you will need to build in a retry loop if the response (roughheader) includes "Internal Server Error". We noted up to 4 retries are needed at most, but usually only 1.
I don't think the timeout solution referrred to is relevant to the API, which has a timeout parameter in the HTTPRequest (max 120000 = 120 seconds).
Hi there.
Thank you for reaching out via the forum.
Confirming that the timeout period is set to 120 to match the API is definitely only a first step in troubleshooting the issue.
Consistent timeout issues could point to a number of variables and another good place to start is file size.
To dive further we would require some information regarding your API key and a full HTTP trace including URI & JSON/BODY of the failing calls.
For that information we'd suggest creating a support ticket here and we can look into that for you.
https://developer.myob.com/contact/
Kind regards
