I got a direct debit from MYOB a week ago
After several utterly fruitless hours on the phone yesterday, I'm still no closer to working it out. The staff don't know. I was asked to send an email to accounts. I did that and haven't even got a confirmation never mind a solution.
What else can I do?
Hi Zappy
Sorry to hear that your issue has not been addressed. I have sent a private message requesting additional information.
Kindly reply to my direct message and I will get this sorted out at the earliest possible.
Cheers
Priya Selvaraj
Can you keep following through on this. I still don't have a response from accounts. A case was created and yet I can't see the open case on my account.
Totally unbelievable Priya. One of the poorest examples of customer service I have encountered in a very long time. This information should be available in an instant. I expect much better in future. I genuinely appreciate your help but it should not have been necessary.
Kevin V Russell
