Forum Discussion

tanianorton's avatar
tanianorton
Experienced User
1 month ago

PaySuper & other suggestions

Hi,

I am finding PaySuper really easy to use, so thank you.

However, now that I am using this instead of the ATO SBSCH, I have a long list of super that I can't get rid of, but has been paid seeparately through SBSCH. Any suggestions?

If this list can't be removed, can the "RECORD"  button be at the top of the screen, next to the current Super payments, not at the bottom?

If this change can be made, can a total also be put at the top of the screen, instead of at the bottom?

Also, the new screen that almost holds your hand through the final steps of Payroll is really good, EXCEPT that if I go into "Pay employees Electronically" it doesn't jump back to this hand-holding screen to take me to the PaySuper step.

Will clearing times for Super improve? I did Payroll about 11am this morning, and the payment is still processing, and hasn't shown up in the bank account yet, some 4 hours later.

Also in Sales, is there anyway to make the "Sales" category come up automatically? Surely somewhere this is possible. It was in the old desktop MYOB but not since I started online in 2020. I have put this suggestion forward numerous times.

In Bills, if you create a Bill from an uploaded document, the details of the Biller, eg payment terms etc don't come up automatically. Is there anyway this can happen?

 

Looking forward to some workable answers.

 

Many thanks.

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi tanianorton

     

    Love hearing that PaySuper’s been easy to use, and that the new end-of-payroll screen is helping too, thanks for calling that out.

    Here’s a quick run-through of your questions:

    1. Old SBSCH super showing in Super payments
      Those pay lines can’t be cleared or hidden; they’re kept there for audit history. It just means you’ll want to leave those unticked when you create new PaySuper batches.
    2. Record button + total at the top
      There isn’t a setting to move the Record button or the total to the top of the Super payments screen at the moment; it’s fixed where it is in the current design. If you’d like that changed, the best place to add it is the MYOB Business Ideas Exchange, so other users can vote on it:
      https://community.myob.com/idea/myob-business-ideasexchange/
    3. Guided payroll screen + Pay employees electronically
      Right now, if you jump into Pay employees electronically, it won’t automatically pop you back into that guided “final steps” screen; you’ll go to Payroll > Super payments to do the PaySuper step.
    4. PaySuper clearing times
      After you authorise a PaySuper batch, it goes through the clearing house first and then out to the funds. It typically takes around 3–5 business days for everything to fully clear, so a payment still showing Processing and not yet on the bank after a few hours on the same day is expected behaviour.
    5. Sales - default Sales category
      In the browser version, there isn’t a global option to auto-fill a specific Sales category on every invoice, as the old desktop MYOB did; you’ll still choose the category per sale. A common workaround is to use a recurring invoice/template that already has the category you want.
    6. Bills from uploaded documents - biller details/terms
      When you create a bill from an uploaded document, MYOB fills in as much as it can (dates, amounts, etc.), but it doesn’t currently pull across all of the biller’s payment terms and settings, so those still need a quick check and tweak on the bill/contact.

    If any of those changes would make a big difference to your workflow, popping them on the MYOB Business Ideas Exchange (link above) is the best way to get them in front of the product team and let other users vote.

     

    Regards,

    Genreve 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.