Hi Karina009,
Thank you for explaining your situation in detail. I can understand how something like this could be a bit of a challenge, especially since you've trusted MYOB for more than 20 years. An incredible milestone! It sounds like your accountants may have accidentally assigned themselves as the owner of your subscription. This likely stems from a permissions error or an unintended action on their part. Mistakes like this can happen when someone has sufficient access to an account.
The good news is that regaining ownership of your MYOB subscription is a straightforward process. You can check the guide here to help you through the steps of changing ownership in your subscription. Once you follow the guide, you should be able to set things right.
Regards,
Sai