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RosaC's avatar
RosaC
Experienced User
2 months ago

Lodgement Manager Stuck in transmitting

Hi, Just wondering if there is an issue with MYOB or ATO Portal

Lodgements for tax returns are going through , but not any BAS or Annual GST Returns. They are stuck in transmitting or transmitted. Please advise. thanks Rosa

  • Hi RosaC,

     

    There was a previous issue with connecting to the ATO, which caused lodgements for BAS, STP, and returns to not go through. However, after checking today, I can confirm that there are no current issues with lodging with the ATO. To help you further, here are some useful links:

    If you continue to experience issues, please reach out to our support team directly. You can contact them on live chat via the virtual assistant MOCA or raise a support ticket via myaccount.myob.com.

     

    Cheers,

    Princess