Solved
Budget Management Report
I have created a Budget Management report and I access it regularly. I entered an opening bank balance but often when I come back to the report after being timed out or logging out the opening balance has disappeared. Is this a software issue or is it something that I am doing wrong? I am a new user to MYOB.
Hi heathera,
It doesn't sound like you're doing anything wrong. We've seen similar cases where the opening bank balance doesn't save properly in Budget Management.
If re-entering it doesn't stick, I'd recommend contacting support through My Account or Live Chat through MOCA, our virtual assistant, so they can check the file further.
Regards,
Genreve
