Forum Discussion

RosaC's avatar
RosaC
Experienced User
28 days ago

Lodgement Manager Stuck in transmitting

Hi, Just wondering if there is an issue with MYOB or ATO Portal

Lodgements for tax returns are going through , but not any BAS or Annual GST Returns. They are stuck in transmitting or transmitted. Please advise. thanks Rosa

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi RosaC,

     

    There was a previous issue with connecting to the ATO, which caused lodgements for BAS, STP, and returns to not go through. However, after checking today, I can confirm that there are no current issues with lodging with the ATO. To help you further, here are some useful links:

    If you continue to experience issues, please reach out to our support team directly. You can contact them on live chat via the virtual assistant MOCA or raise a support ticket via myaccount.myob.com.

     

    Cheers,

    Princess