Hi 2Dally ,
Thank you for your detailed post. Are you still experiencing this issue? If so, I recommend reaching out to our virtual assistant, MOCA. It's designed to dive deeper into issues like this. Give it a try!
Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is ready to pick up where MOCA left off.
Feel free to post again, we're happy to help!
Regards,
Earl
Yes finally resolved, MOCA was useless as the help didn't even mention the issue. The 2nd login is required when on trial version, it required Administrator/ no password, which I had already tried, but still wasn't working as myob issue, but was fixed next day. There apparently is no link to an invoice when on trial version you have to ring up and they email you an invoice with a link to pay (How stupid is this). And apparently you cannot link STP whilst on Trial, but hey, they don;t telll you this either. There is a different myaccount logins but you are only taken to the old one from trial so none of the help screenshots looked the same.... Really frustrating
