Forum Discussion

Experienced Cover User

1 year ago

Verification code

Is there anyone way to get rid of the verification code upon logging in each morning? Its soooo annoying and the codes never work first time. I have it sent to email which takes forever to come throu...

Doreen_P

MYOB Moderator

1 year ago

Hi there PBTannie,

It's not possible to completely remove the verification code requirement for logging into your MYOB account. This two-factor authentication (2FA) is a security measure designed to protect your account from unauthorised access. You can check this link to our MYOB Community Forum announcement regarding the enhanced security measures.

Best regards,

Doreen

PBTannie
Experienced Cover User
1 year ago
Well, they need to fix the problem with the codes not working. The first code sent NEVER works.
- Genreve_S
  MYOB Moderator
  1 year ago
  Hi PBTannie,
  
  There seem to be no ongoing issues with 2fa and I've tried logging in with the same method, but it does not result in my first code failing. Creating a support ticket from the MyAccount window or going through MOCA to connect to the live chat team may be best.
  
  Regards,
  Genreve