Forum Discussion

Jacmus's avatar
Jacmus
Experienced Cover User
3 months ago
Solved

2FA Codes

How do I add extra mobile numbers to receive the Verification code by SMS? Currently it only comes to my phone but if I am overseas or on holidays, my staff can't log in.

  • AmandaMYOB's avatar
    AmandaMYOB
    3 months ago

    Hey Jacmus​ 

    2FA is unique to each user account, there is no option to set multiple mobile numbers to receive a verification code for one login. Multiple accounts can still access the same data (for example, a company file), but each user should have their own login and 2FA method. We don't recommend sharing a single login between multiple people. More information can be found on this page. 

2 Replies

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    3 months ago

    Hey Jacmus​ 

    2FA is unique to each user account, there is no option to set multiple mobile numbers to receive a verification code for one login. Multiple accounts can still access the same data (for example, a company file), but each user should have their own login and 2FA method. We don't recommend sharing a single login between multiple people. More information can be found on this page. 

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