ERROR Code CMN.ATO.PAYEVNT.EMM99507
I recently moved from Myob accountright to Myob business. I have followed the instruction on how to set up stp phase 2 in myob business. I have edited it and resubmitted it making sure that the old id and new id are both correct. 15 times. Unfortunately I continue to get the rejected message with the same error code as listed above. I spoke with the ato yesterday and they confirmed that they could see both of the id on the access manager. I am wondering if I should be saying no to the question as both are myob products. Could this be the issue? I finalised all of the employees and transfer as the reason for termination as we sold the business and all employees were give a job with the new owners. It is showing tax ready in the employees ato account. I only have 2 employess left with the company now hence the change to myob business.
Hey Donella75,
From what you’ve described, you’ll need to re-onboard STP without entering a previous BMS ID, but only if you haven’t reported any pays using that old BMS ID in the current financial year. That should clear the error and get things moving again. If you’re still seeing the error code CMN.ATO.PAYEVNT.EMM99507, reach out to our team and they’ll help you get this sorted. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
