Forum Discussion

Donella75's avatar
Donella75
Contributing User
4 months ago
Solved

ERROR Code CMN.ATO.PAYEVNT.EMM99507

I recently moved from Myob accountright to Myob business. I have followed the instruction on how to set up stp phase 2 in myob business. I have edited it and resubmitted it making sure that the old i...
  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hey Donella75,

     

    From what you’ve described, you’ll need to re-onboard STP without entering a previous BMS ID, but only if you haven’t reported any pays using that old BMS ID in the current financial year. That should clear the error and get things moving again. If you’re still seeing the error code CMN.ATO.PAYEVNT.EMM99507, reach out to our team and they’ll help you get this sorted. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey Donella75,

 

From what you’ve described, you’ll need to re-onboard STP without entering a previous BMS ID, but only if you haven’t reported any pays using that old BMS ID in the current financial year. That should clear the error and get things moving again. If you’re still seeing the error code CMN.ATO.PAYEVNT.EMM99507, reach out to our team and they’ll help you get this sorted. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

  • Donella75's avatar
    Donella75
    Contributing User
    4 months ago

    Thank you I ended up doing a live chat. That provided a solution to the problem

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home