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lucyg's avatar
lucyg
Cover User
11 months ago
Solved

Error code with Invoicing

Hi, 

 

Having problems with saving & issuing invoice to customer. Error code showing as " you must specify a linked account for tax". Not sure why this has happen when I sent a invoice 5 days earlier without any issues. I sent 

  • I ended up deleted the contact and  created a new contact. Then issue the  invoice again with new contact without any problems at all.

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi lucyg,

     

    The error you're seeing "you must specify a linked account for tax" usually comes up when a linked account hasn't been set for tax tracking in your settings. 

     

    I know it's strange, especially since you were able to send invoices just a few days ago with no issues. Sometimes a setting might get changed accidentally, or a new tax code was added without fully set up.

     

    Here's a link with more info about how linked accounts work: Managing linked categories.

     

    Regards,

    Sai

     

     

  • I ended up deleted the contact and  created a new contact. Then issue the  invoice again with new contact without any problems at all.

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