Forum Discussion

lucyg's avatar
lucyg
Cover User
8 months ago
Solved

Error code with Invoicing

Hi,    Having problems with saving & issuing invoice to customer. Error code showing as " you must specify a linked account for tax". Not sure why this has happen when I sent a invoice 5 days ear...
  • lucyg's avatar
    lucyg
    8 months ago

    I ended up deleted the contact and  created a new contact. Then issue the  invoice again with new contact without any problems at all.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
8 months ago

Hi lucyg,

 

The error you're seeing "you must specify a linked account for tax" usually comes up when a linked account hasn't been set for tax tracking in your settings. 

 

I know it's strange, especially since you were able to send invoices just a few days ago with no issues. Sometimes a setting might get changed accidentally, or a new tax code was added without fully set up.

 

Here's a link with more info about how linked accounts work: Managing linked categories.

 

Regards,

Sai

 

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.