Forum Discussion

Belinda-AB's avatar
Belinda-AB
Contributing User
2 years ago

Bank Feeds - Suncorp - MYOB Advanced

Hi,   For some reason my bank fees have not come through for the last 2 days.   its showing '0' transcations however upon checking the bank account therer are over 30 transactions duing this peri...
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi Belinda-AB 

     

    Apologies, I'm not an expert on MYOB Advanced, however, just thought I would chime in to say that we have had a delay with Suncorp providing us with the bank feeds for our AccountRight and MYOB Business customers. This may also impact other products that use bank feeds.

    We are currently working with the bank to provide that information successfully and make those transactions available to customers as soon as possible.

Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi Belinda-AB 

 

Apologies, I'm not an expert on MYOB Advanced, however, just thought I would chime in to say that we have had a delay with Suncorp providing us with the bank feeds for our AccountRight and MYOB Business customers. This may also impact other products that use bank feeds.

We are currently working with the bank to provide that information successfully and make those transactions available to customers as soon as possible.

  • Belinda-AB's avatar
    Belinda-AB
    Contributing User
    2 years ago

    Morning :)

    Thank you for your message.  Im assuming its efffecting all MYOB / Suncorp users.  Ill try later in the day and see if its corrected itself.

    Have an awesome day.

    B

    • Steven_M's avatar
      Steven_M
      Former Staff
      2 years ago

      Hi Belinda-AB 


      We've received notification that the Suncrop feeds have been successfully received for AccountRight and MYOB Business customers. So hopefully they come through for your product shortly (apologies, not 100% sure how Advanced Bank feeds work - I assume similar in nature).

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