Forum Discussion

caridi's avatar
caridi
Contributing Cover User
5 years ago
Solved

File in use - are you sure

Client Maintenance of .ACT files will not allow Work copies being brought back to Home copies.

Error shows "File in use - are you sure?"

This error also stops deleting of old files or files relating to ex-clients no longer in use.

Has anyone got a fix or KB Article ID which reolves the problem?

  • MelissaJoan's avatar
    MelissaJoan
    5 years ago

    Hi there Carifi,

     

    thankyou for your inquiry.

     

    In order to overcome the "file is in use - are you sue" in AE accounts please see the following knowledge based article to help you overcome: https://help.myob.com/wiki/x/Iwd3AQ  (releasing open files)

     

    Kind regards,

1 Reply

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  • MelissaJoan's avatar
    MelissaJoan
    MYOB Staff
    5 years ago

    Hi there Carifi,

     

    thankyou for your inquiry.

     

    In order to overcome the "file is in use - are you sue" in AE accounts please see the following knowledge based article to help you overcome: https://help.myob.com/wiki/x/Iwd3AQ  (releasing open files)

     

    Kind regards,

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