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Karina2's avatar
Karina2
5 years ago

Manually entering bank statements - Error

Hi, I've been entering manually bank statements into the client accounting AE ledger cashbook - and midway through this process there was an error response : "Oh snap! Something went wrong. Please try again".

It has stopped me from continuing on entering the transactions. Would appreciate next step?

Thanks 

Karina

  • Mark_St's avatar
    Mark_St
    MYOB Staff
    5 years ago

    Hi Karina,

     

    My apologies for the late reply.

     

    The timing of your request matches the time when AE Ledger Cashbook had an outage when network connection was lost.

     

    This was restored the next day.

     

    The next step would be to try again at a later date.

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