Forum Discussion

garima's avatar
garima
4 years ago

Missing Pre-fill Information

Hi team,   We are using MYOB version 5.4.38.101 plus and have completed MYOB Tax 2021.0a. However Pre-fill report is blank in couple of our returns. We have download and save the pre-fill into ta...
Syed1's avatar
Syed1
MYOB Staff
4 years ago

Hi garima,

 

This usually happens when the files responsible for prefilling are not updated.

 

Please call Support and they should be able to assist with this.

 

Regards,

Syed

Customer Service Representative

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