Invoice Missing Information
Hello, I have just upgraded my customised invoice form and have sent a test invoice. When the test invoice is sent from the desktop app all of the custom information is missing.
if I send it off the web version the information is there.
I don't use the web version so really need to work out how to fix this. I've attached a picture to show all the missing detail.
Thanks.
Hi Hazel-01,
Welcome to the Community Forum!
It's definitely odd that your newly created customised form isn't showing the necessary details when testing from the desktop app. Since it works fine on the web version, I recommend clearing the AccountRight cache on your desktop app. This often resolves odd behaviour.
If clearing the cache doesn't help, you can recreate the customised form.
Cheers,
Princess
