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Cameron01's avatar
Cameron01
Contributing User
5 years ago
Solved

MYOB AE Tax - Lodgement Error CMN.ATO.GEN.XML04

Hi,   I am receiving the following error code on lodgement of a 2020 Tax Return: CMN.ATO.GEN.XML04.   Summary: A mandatory field has not been completed.   Details: The element 'Dividends'...
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  • Cameron01's avatar
    Cameron01
    5 years ago

    Hi Leighroy,

     

    We were able to fix the issue by deleting the dividend schedule completely and then re-entering. Appears as though this bug appeared after an update.

Leighroy004's avatar
Leighroy004
Cover User
5 years ago

Our office has the same error as well as the Error CMN.ATO.GEN.XML03 on a number of returns. we have checked and the dividends have been entered correclty. We cannot pin point any issue. Is there further know issues regarding this section of the returns?

Cameron01's avatar
Cameron01
Contributing User
5 years ago

Hi Leighroy,

 

We were able to fix the issue by deleting the dividend schedule completely and then re-entering. Appears as though this bug appeared after an update.

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