Forum Discussion
Hi Cameron01
Thank you for your post.
Can you please check for me if the # of account holders field has a value of 1 or greater? If this value is zero, this could be the reason to why you would be receiving this error.
Our office has the same error as well as the Error CMN.ATO.GEN.XML03 on a number of returns. we have checked and the dividends have been entered correclty. We cannot pin point any issue. Is there further know issues regarding this section of the returns?
- Cameron015 years agoContributing User
Hi Leighroy,
We were able to fix the issue by deleting the dividend schedule completely and then re-entering. Appears as though this bug appeared after an update.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.