Forum Discussion

JoeleneCLM's avatar
JoeleneCLM
Experienced User
1 year ago
Solved

tax return showing as rejected but lodged with ATO

we have had a couple of individual returns lodged and they show as being rejected with error CMN.ATO.IITR.EM0053 - Car Expenses - Total business kilometers (cents per km method only) allowable has be...
AU Tax
desktop tax
  • Amy_M1's avatar
    Amy_M1
    1 year ago

    Hi Joelene! 

    We are aware of users experiencing rejected returns with the error: CMN.ATO.IITR.EM0053, however if you check the Tax Agent Portal - you will see that the return has actually been received and accepted by the ATO.
    Once you have confirmed this, you can manually update the status of the return to lodged.

    You can do this by opening the tax return, going to Lodgement > Update > IPTCF Forms > Single Return and selecting the status as 'Lodged’.

     

    Thanks,

    Amy

RPD's avatar
RPD
Trusted Partner
1 year ago

I noticed the same error message this week. But likewise the ATO has accepted the tax return.
I saw other accountants on a facebook tax agents group who use different software also mention this error, so I assume it's a tax office problem.

FAQs

Australian Tax FAQ's (DESKTOP + ONLINE)

Hello everyone!  We've collated a list of frequently asked questions users have posted on the Forum for your convenience. Check them out below! GENERAL What do I need to do before starting a ne...

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.