LornaC
3 years agoMember
ABA File Error
I'm getting the following error when trying to load the ABA file into NAB bank: Error 317647: The direct entry file cannot be imported. Please return to your payroll or accounting system to cor...
Hi LornaC,
Thank you for your post.
I have seen some cases where the bank file will become corrupted if it has been opened before uploading it to the banking portal. Could you confirm you are not opening the file after it has been downloaded?
In addition to the above, I would also ensure you have entered a 'Direct User Entry ID' entered into your banking details.
Do let me know if I can assist any further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.