Access Denied error when creating a Bank File
Environment is Windows Server 2019, latest version of MYOB installed, MYOB data file is online. After selecting transactions and clicking Bank File, user receives a message saying "something has g...
Forum Discussion
Hi jfinighan,
Thank you for your response and for providing more clarity on the issue you're facing. It appears that the access limitation might be specific to the user profile settings within your Windows environment. Could you please try to troubleshoot by creating a new user profile and assigning the required permissions and access, specifically for banking? Then attempt to create a bank file using this newly created user profile to see if the issue persists. This process might help isolate whether the problem is related to user-specific settings or if it's a wider issue with MYOB's interaction within the Windows environment that needs an IT person.
Please let me know how you get along and if you require any further assistance. I'm here to help.
Cheers,
Princess
Hi jfinighan,
I hope you've had a wonderful day! I would just like to check in regarding the issue you've recently posted to see if it has been resolved. Is the issue persisting with the newly created user? Please don't hesitate to reply to this message if you still require assistance with this. I'm here to help in any way I can.
Cheers,
Princess
Hi jfinighan,
We hope this message finds you well. We wanted to inform you that we recently reached out requesting additional information to assist with your case. Since we haven't received updates or the requested details, please be informed that we will be closing this case. Please feel free to start a new post again if you need help in the future.
Cheers,
Princess
