Forum Discussion

esna's avatar
esna
Experienced Cover User
4 months ago

ANZ BANK FEED 27.08.2024

I have not received the bank feed for yesterday - ANZ.  Is anyone else experience delays also??  
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Princess_R's avatar
Princess_R
MYOB Moderator

Hi esna,

 

I get how crucial timely bank feeds are for your business. Normally, bank feeds show up in MYOB the day after the transaction date, but this depends on your bank delivery frequency. I've checked this on our end, and there are no reported delays with ANZ bank feeds. To check if you're missing any bank feed transactions, please reach out to our live chat support team. You can start by contacting our virtual assistant, MOCA, at myob.com/support. If MOCA can't resolve your issue, it will connect you to a live chat agent for further assistance. You can also raise a missing bank feed support ticket via My Account. 

 

Let me know if there's anything else I can assist you with.

 

Cheers,

Princess

esna's avatar
esna
Experienced Cover User
4 months ago

Thankyou.

I logged out and logged back in and then it populated the bank feed so all good today!!

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 months ago

    Hi esna,

     

    Awesome to hear that logging out and back in fixed the bank feed issue! Feel free to start a new post again if you need help in the future.

     

    Cheers,
    Princess

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