Forum Discussion

Trish04's avatar
Trish04
4 months ago

Bank Feed Issues

When using AccountRight MYOB via the web portal or my PCB, I always get the same message when attempting to click the Add a Bank feed button. The resulting page displays a message "Access denied Set...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi sarahb5000,

If you're already logging in as an Administrator of the file and still experiencing the same issue, this may require further assistance on the backend. I recommend reaching out to our support team for more specialized help. You can contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

sarahb5000's avatar
sarahb5000
14 days ago

Thanks Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    14 days ago

    Hi sarahb5000,

    You're welcome. Feel free to start a new post if you have further queries and one of us will be happy to help!

    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.