Forum Discussion

DALEWI's avatar
DALEWI
Experienced User
1 year ago
Solved

Bank Feed Matching very SLOW

In the online portal, I am having issues with the bank feeds result being very slow to load. The bank feed transactions are fine and come through properly from the bank but the matching or allocating...
  • DALEWI's avatar
    DALEWI
    1 year ago

    Just a quick message to say it appears my issue has been resolved sometime in the last few days. Maybe after the recent update? 31 transactions matched using the online portal in the usual 5 - 10 minutes. All is good for now, Thanks.

CHGC's avatar
CHGC
Experienced Cover User
1 year ago

Extremely slow this week ! 

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi CHGC, 

 

If after making sure the bank feeds are set correctly and trying all previously mentioned fixes the latency persists, It might be best to seek help from the Live Chat team by going through MOCA. 

 

Regards,

Genreve

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