Forum Discussion

Mcwoof60's avatar
2 years ago

Bank Feed Problem

Bank Feed not coming through properly from the bank and therefore unable to reconcile bank accounts. Has anyone come across this before?    Any advice

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Mcwoof60,

    Thank you so much for your post and welcome to the Community Forum!

    My apologies for the late response. Could you please verify if these transactions are awaiting download? You can access them by selecting Banking > Bank Feeds > Choosing the relevant account and then selecting Get Bank Transactions. This action will import the transactions into the company file.
     

    If you're still encountering issues receiving feeds for a specific account or if any particular transaction is missing, please inform us. We'll be happy to investigate this matter further for you.

    Looking forward to hearing from you soon!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Mcwoof60,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl

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