Forum Discussion
Hi Steve,
Thank you for the prompt feed back.
Maybe I didn't make my question clear.
After did the reversal transactions, there's some negative amount pending in the prepare bank deposit function not too sure what to do with it.
Also the new entries after reversal were not reflecting in the bank feeds still sitting in undeposited account.
Hope I made my question clear this time.
Thank you Steve.
Hi JaniceL
Thanks for furthering that explanation. I've also ascertained that you are using AccountRight and as such have moved those to the appropriate board.
In regards to the Prepare Bank Deposit window showing reversals. While it does depend on why the transaction was reversed, you likely have a negative and a positive amount for each transaction in that Prepare Bank Deposit window. As such, you want to tick the associated transaction along with the reversal before selecting Record. This will generate a 0.00 transaction to the bank account, which you will just tick off when you next reconcile that account - it will also clear the Prepare Bank Deposit window.
Assuming that there is a case where you just have the negative but not the positive I would be investigating why that is the case and if that reversal should have occurred. Assuming it was then its just a case of ticking that negative transaction and recording the transaction so it go to the bank account to represent that the negative (withdrawal) occurred.
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