Forum Discussion

JgPerth's avatar
JgPerth
Experienced Cover User
7 years ago

Bank feeds GL account link

Hi 

I have got the status as "Bank Feed Ready" in MYOB account.  And when I tried to link relevant GL account under "Manage Bank Accounts", after input with the relevant GL account, once I select "Check/Udate status" all the associated GL accounts are geeting erased.

Kindly advise what can be done.

 

Kind regards,

Jg

  • JgPerth

     

    Hey there! 

     

    Long shot, but when you set the GL account are you then going straight to "Check/Update Status"?

     

    Pretty sure to save the change we need to click OK, could you check that for me?

  • JgPerth

     

    Hey there! 

     

    Long shot, but when you set the GL account are you then going straight to "Check/Update Status"?

     

    Pretty sure to save the change we need to click OK, could you check that for me?