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Margriet's avatar
Margriet
Experienced User
6 months ago
Solved

Bank feeds in AccountRight

Hi, I have just started to use bank feeds. Seems to work ok but I have a couple of questions. There is no option to select from my list of existing recurring transactions, it looks like I have to s...
Bank feeds
  • Shella_A's avatar
    Shella_A
    6 months ago

    Hi Margriet,

     

    Bank feeds in MYOB only import transactions from the date your registration begins. Any credit card transactions that happened before bank feeds were activated can't be automatically recovered or imported. If you can't convert earlier statements into a supported format like QIF or OFX, you'll need to manually enter those previous transactions to bring your account up to date. You can check this link about bank reconciliation for the guide.

     

     

    Cheers,
    Shella

Shella_A's avatar
Shella_A
MYOB Moderator
6 months ago

Hi Margriet​,

 

If your recurring transaction isn't showing in the list, you'll need to create a new recurring transaction for it in AccountRight. Check this handy link on how recurring transactions works in MYOB. As for matching transactions with outstanding invoices paid via accounts payable, it can get a bit tricky in AccountRight compared to Xero. If you're having trouble with that, give our Live Chat team a buzz via our virtual assistant, MOCA or by submitting a support case via MyAccount so they can dive into your setup with you and help sort it out.

 

 

Cheers,

Shella

  • Margriet's avatar
    Margriet
    Experienced User
    6 months ago

    Hi Sheila_A,

    Thank you, that is sorted. Can you please also let me know how to bring my credit card account up to date, as I have no facility to convert statements from before bank feed started from PDF to QIF or OFX format. Do I have to enter transactions one by one?

    Regards,

    Margriet

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      6 months ago

      Hi Margriet,

       

      Bank feeds in MYOB only import transactions from the date your registration begins. Any credit card transactions that happened before bank feeds were activated can't be automatically recovered or imported. If you can't convert earlier statements into a supported format like QIF or OFX, you'll need to manually enter those previous transactions to bring your account up to date. You can check this link about bank reconciliation for the guide.

       

       

      Cheers,
      Shella

      • Margriet's avatar
        Margriet
        Experienced User
        5 months ago

        Hi Sheila,

         

        How do I solve this bank feed problem:

        Two invoices from creditor $1481.20 and $246.10 total 1727.30 paid in one remittance.

        Through internet banking paid as the two separate amounts (creditor's request).

        Bank statement and calculated balance match

        Bank feed does not recognise the transaction so I cannot clear the screen.

        The only option seems to be to delete the payment from the "pay bills" screen, but that would leave the two invoices showing "unpaid".

        Help please.

         

        Thanks,

        Margriet

         

         

         

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